Refund policy

Thank you for shopping at Aquam Health! We offer refund and/or exchange within the first 15 days of your purchase, if 15 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. 

Eligibility for Refunds and Exchanges 

  • Your item must be unused and in the same condition that you received it. 
  • The item must be in the original packaging. 
  • To complete your return, we require a receipt or proof of purchase. 
  • Only regular-priced items may be refunded, sale items cannot be refunded. 
  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. 

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at aquamhealth@gmail.com and send your item to:  

Aquam Health and Beauty  
140 Route 10 West, Randolph, NJ 07869 

 Exempt Goods 

The following are exempt from refunds: 

  • Gift cards 
  • Some health and personal care items